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GET
/
api
/
public
/
ticket-feedback
List ticket feedbacks
curl --request GET \
  --url https://api.vambe.me/api/public/ticket-feedback \
  --header 'x-api-key: <x-api-key>'
{
  "data": [
    {
      "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "ticket_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "type": "csat",
      "value": 123,
      "comment": "<string>",
      "scheduled_at": "2023-11-07T05:31:56Z",
      "responded_at": "2023-11-07T05:31:56Z",
      "created_at": "2023-11-07T05:31:56Z",
      "pipeline": {
        "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "name": "<string>"
      },
      "customer": {
        "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "name": "<string>",
        "phone": "<string>",
        "email": "<string>"
      }
    }
  ],
  "page": 1,
  "page_size": 20,
  "has_next_page": true
}

Headers

​
x-api-key
string
required

API key needed to authorize the request

Query Parameters

​
page
integer
default:1

Page number (default: 1)

Required range: x >= 1
​
page_size
integer
default:20

Items per page (default: 20, max: 100)

Required range: 1 <= x <= 100
​
feedback_type
enum<string>

Filter by feedback type

Available options:
csat,
nps
​
scheduled_at_start
string<date-time>

Filter feedbacks scheduled at or after this date (ISO 8601)

Pattern: ^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$
Example:

"2025-01-01T00:00:00Z"

​
scheduled_at_end
string<date-time>

Filter feedbacks scheduled before this date (ISO 8601)

Pattern: ^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$
Example:

"2025-12-31T23:59:59Z"

​
pipeline_id
string<uuid>[]

Filter by pipeline ID(s). Only returns feedbacks for tickets whose current or closure stage belongs to the specified pipeline(s).

Pattern: ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$
​
responded
enum<string>

Filter by response status. "true" returns only answered feedbacks, "false" returns only pending.

Available options:
true,
false

Response

Feedbacks retrieved successfully.

​
data
object[]
​
page
number
Example:

1

​
page_size
number
Example:

20

​
has_next_page
boolean