Get all team members

curl --request GET \
  --url https://api.vambe.me/api/public/team-members/all \
  --header 'x-api-key: <x-api-key>'

const options = {method: 'GET', headers: {'x-api-key': '<x-api-key>'}};

fetch('https://api.vambe.me/api/public/team-members/all', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

{}

GET

api

public

team-members

all

Get all team members

curl --request GET \
  --url https://api.vambe.me/api/public/team-members/all \
  --header 'x-api-key: <x-api-key>'

const options = {method: 'GET', headers: {'x-api-key': '<x-api-key>'}};

fetch('https://api.vambe.me/api/public/team-members/all', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

{}

Overview

Retrieve a complete list of all team members (agents) in your organization. This endpoint returns essential information about each team member including their ID, name, email, and phone number. Use this endpoint to display team members in dropdowns, build agent assignment interfaces, or sync team data with external systems.

Use Cases

Agent Assignment UI: Populate dropdowns for assigning conversations to specific agents
Team Directory: Display a list of all team members in your application
Reporting & Analytics: Get agent IDs for filtering analytics by team member
External Integrations: Sync team member data with external CRM or HR systems
Automated Workflows: Programmatically assign tasks or tickets to specific team members
Team Management: Build custom team management interfaces

Authentication

This endpoint requires authentication using an API key. Include your API key in the request header:

x-api-key: your_api_key_here

Response Structure

The endpoint returns an array of team member objects:

Team Member Object

Field	Type	Description
`id`	string (UUID)	Unique identifier for the team member
`name`	string	Full name (first name + last name)
`first_name`	string	Team member’s first name
`last_name`	string	Team member’s last name
`email`	string	Team member’s email address
`phone`	string	Team member’s phone number

Example Response

[
  {
    "id": "228d7a0d-9072-4ca8-939b-959b75cc606a",
    "name": "Maria Rodriguez",
    "first_name": "Maria",
    "last_name": "Rodriguez",
    "email": "maria.rodriguez@company.com",
    "phone": "+56912345678"
  },
  {
    "id": "338e8b1e-8183-5db9-a4ab-a6ab86dd717b",
    "name": "Carlos Silva",
    "first_name": "Carlos",
    "last_name": "Silva",
    "email": "carlos.silva@company.com",
    "phone": "+56987654321"
  },
  {
    "id": "448f9c2f-9294-6eca-b5bc-b7bc97ee828c",
    "name": "Ana Martinez",
    "first_name": "Ana",
    "last_name": "Martinez",
    "email": "ana.martinez@company.com",
    "phone": "+56911223344"
  }
]

Common Use Cases

const loadTeamMembers = async () => {
  const response = await fetch(
    'https://api.vambe.me/api/public/team-members/all',
    {
      headers: {
        'x-api-key': 'your_api_key_here',
      },
    },
  );

  const teamMembers = await response.json();

  // Convert to dropdown options
  const agentOptions = teamMembers.map((member) => ({
    value: member.id,
    label: member.name,
    email: member.email,
  }));

  return agentOptions;
};

// Use in a select component
// <Select options={agentOptions} onChange={handleAgentSelect} />

2. Find Team Member by Email

const findTeamMemberByEmail = async (emailToFind) => {
  const response = await fetch(
    'https://api.vambe.me/api/public/team-members/all',
    {
      headers: {
        'x-api-key': 'your_api_key_here',
      },
    },
  );

  const teamMembers = await response.json();

  const member = teamMembers.find(
    (m) => m.email.toLowerCase() === emailToFind.toLowerCase(),
  );

  if (member) {
    console.log(`Found: ${member.name} (ID: ${member.id})`);
    return member;
  } else {
    console.log('Team member not found');
    return null;
  }
};

3. Display Team Directory

const displayTeamDirectory = async () => {
  const response = await fetch(
    'https://api.vambe.me/api/public/team-members/all',
    {
      headers: {
        'x-api-key': 'your_api_key_here',
      },
    },
  );

  const teamMembers = await response.json();

  // Group by first letter of last name
  const groupedByLastName = teamMembers.reduce((acc, member) => {
    const firstLetter = member.last_name[0].toUpperCase();
    if (!acc[firstLetter]) {
      acc[firstLetter] = [];
    }
    acc[firstLetter].push(member);
    return acc;
  }, {});

  console.log('Team Directory:', groupedByLastName);
  return groupedByLastName;
};

4. Get Team Member Count and Stats

const getTeamStats = async () => {
  const response = await fetch(
    'https://api.vambe.me/api/public/team-members/all',
    {
      headers: {
        'x-api-key': 'your_api_key_here',
      },
    },
  );

  const teamMembers = await response.json();

  const stats = {
    totalMembers: teamMembers.length,
    membersWithPhone: teamMembers.filter((m) => m.phone).length,
    emailDomains: [...new Set(teamMembers.map((m) => m.email.split('@')[1]))],
  };

  console.log('Team Statistics:', stats);
  return stats;
};

5. Sync with External System

const syncTeamMembersToExternalCRM = async () => {
  const response = await fetch(
    'https://api.vambe.me/api/public/team-members/all',
    {
      headers: {
        'x-api-key': 'your_api_key_here',
      },
    },
  );

  const teamMembers = await response.json();

  // Sync to external CRM
  for (const member of teamMembers) {
    await fetch('https://external-crm.com/api/users/sync', {
      method: 'POST',
      headers: {
        'Content-Type': 'application/json',
        Authorization: 'Bearer external_crm_token',
      },
      body: JSON.stringify({
        external_id: member.id,
        name: member.name,
        email: member.email,
        phone: member.phone,
        source: 'vambe',
      }),
    });
  }

  console.log(`Synced ${teamMembers.length} team members to external CRM`);
};

6. Build Assignment Interface

const buildAssignmentInterface = async (contactId) => {
  const response = await fetch(
    'https://api.vambe.me/api/public/team-members/all',
    {
      headers: {
        'x-api-key': 'your_api_key_here',
      },
    },
  );

  const teamMembers = await response.json();

  // Display team members with assign button
  return teamMembers.map((member) => ({
    id: member.id,
    name: member.name,
    email: member.email,
    assignAction: async () => {
      // Use the assign endpoint
      await fetch(
        `https://api.vambe.me/api/public/contact/${contactId}/assign-team-member/${member.id}`,
        {
          method: 'POST',
          headers: {
            'x-api-key': 'your_api_key_here',
          },
        },
      );
      console.log(`Assigned ${member.name} to contact ${contactId}`);
    },
  }));
};

Response Characteristics

Array Format: Always returns an array, even if empty
Alphabetical Order: Team members are returned in the order they exist in the database (not sorted)
Active Members Only: Only returns active team members (not deactivated accounts)
Organization Scoped: Returns only team members from your organization

Error Responses

Status Code	Description
401	Unauthorized - Invalid or missing API key
404	Not Found - No team members found
500	Internal Server Error - Something went wrong

Performance Tips

Cache the Results: Team member lists typically don’t change frequently - consider caching for 5-10 minutes
Client-side Filtering: After fetching all members, filter on the client side rather than making multiple API calls
Lazy Loading: For large teams, consider implementing pagination on the frontend
Update on Changes: Refresh the list when team members are added or removed

POST /api/public/contact//assign-team-member/ - Assign a team member to a contact
GET /api/public/contact//info - Get contact info including assigned agents

Notes

Team Member vs Agent: These terms are used interchangeably - a team member is any user who can be assigned to conversations
Role Information: This endpoint doesn’t return role/permission information - it only returns basic contact details
ID Format: Team member IDs are UUIDs that can be used with the assignment endpoint
Name Concatenation: The name field is automatically generated from first_name + ' ' + last_name

Headers

x-api-key

string

required

API key needed to authorize the request

Response

All team members found.

The response is of type object.

Contact Management

Tags & Labels

AI Run Logs

Tickets & Support

Team Management

Partners

Deprecated

Get all team members

Overview

Use Cases

Authentication

Response Structure

Team Member Object

Example Response

Common Use Cases

2. Find Team Member by Email

3. Display Team Directory

4. Get Team Member Count and Stats

5. Sync with External System

6. Build Assignment Interface

Response Characteristics

Error Responses

Performance Tips

Notes

Headers

Response

​Overview

​Use Cases

​Authentication

​Response Structure

​Team Member Object

​Example Response

​Common Use Cases

​1. Populate Agent Selection Dropdown

​2. Find Team Member by Email

​3. Display Team Directory

​4. Get Team Member Count and Stats

​5. Sync with External System

​6. Build Assignment Interface

​Response Characteristics

​Error Responses

​Performance Tips

​Related Endpoints

​Notes

Headers

Response

Overview

Use Cases

Authentication

Response Structure

Team Member Object

Example Response

Common Use Cases

1. Populate Agent Selection Dropdown

2. Find Team Member by Email

3. Display Team Directory

4. Get Team Member Count and Stats

5. Sync with External System

6. Build Assignment Interface

Response Characteristics

Error Responses

Performance Tips

Related Endpoints

Notes