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Analytics & Reports

Contact Management

GET
Search contacts by phone or email
GET
Get info of an AI contact
POST
Update metadata to an AI contact
POST
Add metadata for a webchat contact
POST
Upsert user information
GET
Get contacts by days

Tags & Labels

GET
Get all tags
PATCH
Update all the tags from an AI contact
POST
Create tags for a contact

Conversations & Messages

GET
Retrieve conversations by AI contact
GET
Retrieve messages by AI contact with pagination

Tickets & Support

POST
Close a ticket

Team Management

GET
Get all team members
POST
Assign an team member to an AI contact

Deprecated

GET
Get WhatsApp Contacts (Deprecated)
GET
Retrieve messages by AI contact
GET
Retrieve info by channel identifier
GET
Retrieve messages by conversation

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Open a new ticket for whatsapp Open a new ticket for web whatsapp Webhooks

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