List ticket feedbacks - Welcome 👋

const options = {method: 'GET', headers: {'x-api-key': '<x-api-key>'}}; fetch('https://api.vambe.me/api/public/ticket-feedback', options) .then(res => res.json()) .then(res => console.log(res)) .catch(err => console.error(err));

{ "data": [ { "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a", "ticket_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a", "value": 123, "comment": "<string>", "scheduled_at": "2023-11-07T05:31:56Z", "responded_at": "2023-11-07T05:31:56Z", "created_at": "2023-11-07T05:31:56Z", "pipeline": { "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a", "name": "<string>" }, "customer": { "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a", "name": "<string>", "phone": "<string>", "email": "<string>" } } ], "page": 1, "page_size": 20, "has_next_page": true }

Headers

x-api-key

string

required

API key needed to authorize the request

Query Parameters

page

integer

default:1

Page number (default: 1)

Required range: x >= 1

page_size

integer

default:20

Items per page (default: 20, max: 100)

Required range: 1 <= x <= 100

feedback_type

enum<string>

Filter by feedback type

Available options:

csat,

nps

scheduled_at_start

string<date-time>

Filter feedbacks scheduled at or after this date (ISO 8601)

Pattern:

^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$

Example:

"2025-01-01T00:00:00Z"

scheduled_at_end

string<date-time>

Filter feedbacks scheduled before this date (ISO 8601)

Pattern:

^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$

Example:

"2025-12-31T23:59:59Z"

pipeline_id

string<uuid>[]

Filter by pipeline ID(s). Only returns feedbacks for tickets whose current or closure stage belongs to the specified pipeline(s).

Pattern:

^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$

responded

enum<string>

Filter by response status. "true" returns only answered feedbacks, "false" returns only pending.

Available options:

true,

false

Response

Feedbacks retrieved successfully.

data

object[]

Show child attributes

page

number

Example:

1

page_size

number

Example:

20

has_next_page

boolean