GET
/
api
/
analytics
/
team
/
snapshot
/
unanswered-conversations-details
Get detailed unanswered conversations
curl --request GET \
  --url https://api.vambe.me/api/analytics/team/snapshot/unanswered-conversations-details
{
  "contacts": [
    {
      "ai_contact_id": "contact-123",
      "current_stage": "Lead",
      "current_pipeline": "Sales Pipeline",
      "waiting_time": 3600000,
      "name": "John Doe",
      "assigned_agents": [
        {
          "agent_id": "agent-123",
          "agent_name": "Jane Smith"
        }
      ]
    }
  ],
  "hasNextPage": true,
  "nextPage": "2",
  "total": 100
}

Query Parameters

page
number

Page number for pagination (default: 1)

Example:

1

agentIds
string[]

Optional array of agent IDs to filter by specific agents

Example:
["agent-id-1", "agent-id-2"]
pipelineId
string

Optional pipeline ID to filter by specific pipeline

Example:

"pipeline-id-1"

stageIds
string[]

Optional array of stage IDs to filter by specific stages

Example:
["stage-id-1", "stage-id-2"]
hideArchived
boolean

Optional boolean to filter by archived conversations

Example:

true

hideUnassigned
boolean
required

Response

200 - application/json

Successfully retrieved detailed unanswered conversations

contacts
object[]
hasNextPage
boolean

Indicates if there are more pages

Example:

true

nextPage
string | null

Next page number if available

Example:

"2"

total
number

Total number of unanswered conversations

Example:

100