🚀 What you’ll build
You’ll connect your WhatsApp number to Vambe using QR code scanning - the fastest way to start automating your WhatsApp conversations.WhatsApp QR connection works like WhatsApp Web. It’s perfect for personal
numbers, small businesses, or quick testing before setting up Business API.
QR vs Business API
WhatsApp QR (This Guide)
Quick scan-and-go setup
- ✅ Setup in under 5 minutes
- ✅ Works with personal WhatsApp
- ✅ Free to use
- ✅ No Meta approval needed
- ⚠️ Limited to ~250 messages/day
- ⚠️ Basic automation features
WhatsApp Business API
Official Meta integration
- ✅ Unlimited messaging (with tiers)
- ✅ Template message support
- ✅ Advanced automation
- ✅ Business verification
- ⚠️ Requires Meta approval
- ⚠️ Setup can take days
Choose QR if: You want to test Vambe quickly, have a personal/small business WhatsApp, or need immediate setup.Choose Business API if: You need high-volume messaging, template messages, or official business presence.
Prerequisites
Before connecting WhatsApp QR, ensure you have:- ✅ WhatsApp installed on your mobile device
- ✅ Active WhatsApp account with the number you want to connect
- ✅ Vambe account with Owner role
- ✅ Pipeline created (optional, but recommended)
Important: The WhatsApp number cannot be simultaneously connected to
WhatsApp Web and Vambe QR. You’ll need to disconnect from WhatsApp Web first
if you’re using it.
Step-by-Step QR Setup
Based on the official Vambe guide fromSkool - WhatsApp QR Setup
:
1
Access Platform Settings
In your Vambe dashboard:
- Click “Platform Settings” in the upper right corner
- Go to Channels section
- Click “Add Channel” button at the bottom
- Select “WhatsApp” as the channel type
2
Prepare Your Phone
Get your mobile device ready:
- Open WhatsApp on your phone
- Ensure you have the same number you want to connect
- Make sure your phone has a stable internet connection
- Close WhatsApp Web if you’re using it elsewhere
3
Scan QR Code
Connect using QR scanning:
- A QR code will appear on your Vambe screen
- Open WhatsApp on your phone
- Tap the three dots (⋮) or Settings
- Select “Linked Devices” (Dispositivos vinculados)
- Tap “Link a Device” (Vincular un dispositivo)
- Point your camera at the QR code on Vambe
- Wait for confirmation of successful connection
4
Select Pipeline
Link to your automation:
- A dropdown menu will appear in Vambe
- Select the specific Pipeline (Embudo) where you want to link this WhatsApp number
- This determines which AI assistant will handle conversations
5
Finish Configuration
Complete the setup:
- Click “Finish” or “Finalizar” to complete configuration
- Verify the connection shows as active in your channels list
- Your WhatsApp QR is now connected to Vambe
6
Link Channel to Pipeline
Ensure messages reach your AI:
- Navigate to your Pipeline (Embudo)
- Click the green phone icon in the upper right corner
- Select channels to link to the pipeline
- Save the configuration
Success! Your pipeline will now automatically receive all messages sent to your WhatsApp number.
Understanding the Connection
How QR Connection Works
WhatsApp Web Protocol
Vambe uses the same technology as WhatsApp Web:
- Your phone remains the primary device
- Vambe acts as a linked device (like WhatsApp Web)
- Messages sync between your phone and Vambe
- Your phone must stay connected to internet
- All WhatsApp features work normally on your phone
Pipeline Integration
Once connected, here’s how messages flow:1
Customer Messages You
- Customer sends WhatsApp message to your number
- Message appears on your phone (as normal)
- Message also syncs to Vambe platform
2
AI Takes Control
- Vambe AI assistant receives the message - AI analyzes content and customer intent - AI generates appropriate response based on your pipeline configuration
3
Automated Response
- AI sends response through Vambe
- Response appears as sent from your WhatsApp number
- Customer sees normal WhatsApp conversation
- You can see the full conversation in Vambe dashboard
Phone Dependency: Your phone must remain connected to internet for the QR
connection to work. If your phone goes offline, the Vambe connection will
pause until your phone reconnects.
Verify Your Connection
Test your WhatsApp QR setup:You can also test by sending a message to your WhatsApp number from another
phone and verifying it appears in your Vambe dashboard.
Troubleshooting
QR Code Won't Scan
QR Code Won't Scan
If the QR code scanning fails:
- Ensure your phone’s camera has good lighting
- Move closer or farther from the screen
- Try refreshing the QR code in Vambe
- Check that WhatsApp is updated to the latest version
- Verify you’re using the correct WhatsApp account
Connection Keeps Dropping
Connection Keeps Dropping
If the QR connection is unstable:
- Ensure your phone has stable internet connection
- Check that your phone doesn’t go to sleep mode
- Verify WhatsApp background app refresh is enabled
- Avoid connecting to multiple devices simultaneously
- Try reconnecting the QR code if issues persist
Messages Not Appearing
Messages Not Appearing
If messages aren’t showing in Vambe:
- Verify the channel is linked to your pipeline
- Check that your pipeline is active and configured
- Ensure the green phone icon shows linked channels
- Test with a simple message from another phone
- Refresh your Vambe dashboard
AI Not Responding
AI Not Responding
If your AI assistant isn’t replying:
- Ensure your pipeline has AI stages configured
- Check that your AI assistant has training data
- Verify pipeline triggers are set up correctly
- Test with simple, clear messages
- Review your pipeline configuration
QR vs Business API Comparison
Feature | WhatsApp QR | Business API |
---|---|---|
Setup Time | 5 minutes | 1-5 days |
Approval Required | No | Yes (Meta approval) |
Message Limits | ~250/day | 1,000+ (tiered) |
Template Messages | No | Yes |
Phone Dependency | Yes (phone must be online) | No |
Cost | Free | Paid per message |
Business Verification | No | Yes (green checkmark) |
Advanced Features | Basic | Full automation |
Migration Path: You can start with QR for testing and later upgrade to
Business API for production use without losing your pipeline configuration.
Next Steps
Congratulations! Your WhatsApp QR is now connected and ready to receive
automated responses.
Send QR Messages
Learn how to send messages through your QR-connected WhatsApp
Configure AI Assistant
Train your AI with company knowledge and conversation flows
Monitor Conversations
Track customer interactions and AI performance
Upgrade to Business API
Scale up with official Meta integration for higher limits
Remember: Keep your phone connected to internet and avoid logging into
WhatsApp Web on other devices while using Vambe QR connection.